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>> I am an IT specialist.

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My main focus is
customer support.

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I help customers and
coworkers resolve issues.

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So if they have problems
with their computer

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or with their software,
they come to me for help.

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What I do, it impacts the
workforce on a daily basis.

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I enjoy process improvement.

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I love working with my customers
and trying to find ways

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on improving their process.

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I love helping people
when they have incidents

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or they need to solve problems.

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No matter what we do
here, no matter how small

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or how big it is, it is
still special to Glenn.

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When you see Barbara, she's
going to have that smile.